REFUND AND TRANSFER POLICY
THE REFUND AND TRANSFER DEADLINE IS BEFORE NOON THE DAY BEFORE YOUR BOOKED ADVENTURE!
NO refunds will be granted after the noon deadline.
A $10/person service fee applies to all cancellations.
All bookings made after the noon deadline are final.
Transfer requests made before the noon deadline can transfer a reservation to any day free of charge.
Transfer requests made after the noon deadline can transfer a reservation to any non-weekend day free of charge.
All transferred reservations must be transferred to a day in the current calendar year.
HOW TO MAKE A REFUND OR TRANSFER REQUEST
All Refund & Transfer Requests Must Be In Writing Via Email
Email EloraRapids@gmail.com the following info:
1. The date and name the reservation was placed under
2. The change you want made to your reservation
3. The last 4 digits of the credit card that was used (for refunds only)