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REFUND AND TRANSFER POLICY

THE REFUND AND TRANSFER DEADLINE IS BEFORE NOON THE DAY BEFORE YOUR BOOKED ADVENTURE!

REFUND SPECIFICS

NO refunds will be granted after the noon deadline.

A $10/person service fee applies to all cancellations.

All bookings made after the noon deadline are final. 

TRANSFER SPECIFICS

Transfer requests made before the noon deadline can transfer a reservation to any day free of charge.

Transfer requests made after the noon deadline can transfer a reservation to any non-weekend day free of charge.

All transferred reservations must be transferred to a day in the current calendar year.

HOW TO MAKE A REFUND OR TRANSFER REQUEST

 

All Refund & Transfer Requests Must Be In Writing Via Email

Email EloraRapids@gmail.com the following info:

 

1. The date and name the reservation was placed under

2. The change you want made to your reservation

3. The last 4 digits of the credit card that was used (for refunds only)

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